TERMS & CONDITIONS
CUSTOMER CARE
ARRIVAL TIME & PUNCTUALITY
To ensure you receive the full benefit from your visit to Bellissima we recommend you arrive 10 minutes prior to your appointment time. However we understand that things do happen and time runs short, but as a courtesy to others your treatment will finish on time. We regret it may be necessary to treat appointments as cancelled if you arrive more than 15 minutes late.
CANCELLATION POLICY
24 hours notice for cancellations or change is required. If less than 24 hours notice is given the full appointment cost will be incurred. We realise untoward things do happen so everyone will be given one chance per year, after that we will ask for full payment to be made at the time of booking. Thank you for your co-operation and respect in this matter.
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TREATMENT DURATION
All times quoted include consultation, preparation time, treatment and vacation of the room.
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MOBILE PHONE COURTESY
We respectfully request that you switch your mobile phone to silent whilst in the salon.
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MEDICAL INFORMATION
MEDICAL CONDITIONS
Please let us know about any medical conditions you have or have had at the time of booking as some treatments may not be suitable or may require adjusting. If you have any past or present cancers, we require a written letter form your doctor. This is unfortunately for insurance purposes.
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PREGNANCY
We need to know if you are pregnant, even if the rest of the world is oblivious as some treatments/products may not be suitable for you.
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PAYMENTS & DEPOSITS
PAYMENT
We accept cash, credit and debit cards. We do not accept cheque or amex.
DEPOSITS
50% deposit is required for all treatments of 60 minutes or longer. This is non-refundable unless more than 24 hours notice of cancellation or change is given.
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GIFT VOUCHERS
These make lovely gifts. Gift vouchers are non-refundable but balances can be transferred to other treatments
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PARKING
Plenty of free parking is always available
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PRIVACY & SAFETY
At Bellissima of Beaconsfield, we prioritize the privacy and safety of our clients. Our policies are designed to ensure that your personal information is handled with the utmost care and respect. We use secure measures to protect your data and only collect essential information required for our services.
Rest assured that your privacy is safeguarded when you engage with us. We value the trust you place in our salon and are dedicated to maintaining a secure environment for all our clients.